Terms of Service

All players who sign to the Bundle Reload must agree to the follow and agree to the terms of service before starting the program.

Last update: 01/04/2023 by BioVis Sports Solutions

All players booking lessons, purchasing packages, or using vouchers with Bundle Reload Golf must agree to the following terms of service.

General Policy

  • All golf lessons, packages, and vouchers are strictly non-refundable.

  • A 50% non-refundable deposit is required at the time of booking individual lessons. The balance is due immediately after the lesson.

  • The price shown at booking is the amount to pay today.

Voucher Sales & Usage

    • Vouchers are non-refundable and are valid for 5 years from the date of sale.

    • Vouchers must be used within their stated validity period.

    • When booking a lesson with a voucher:

      • Enter the voucher code in the notes section at checkout.

      • If no valid voucher code is entered, the lesson will be cancelled.

    • If using a package instead of a voucher, type “Package” in the notes section. Our AI booking system will validate your package.

Cancellations & Missed Lessons

  • All in-person and online (Zoom) lessons require a minimum of 48 hours’ cancellation notice.

  • Cancellations within 48 hours will incur a €50 fee.

  • Missed lessons, clinics, or online seminars are charged at €50 per occurrence, payable before the next lesson.

  • Deposits are non-refundable under all circumstances.

Bundle Reload Program Terms

  • Bundles cannot be redeemed in 90-minute sessions.

  • Bundles must be used within 12 weeks from the first session.

  • Bundles may be placed on hold only with a medical certificate from a GP.

  • Studio access (mid-week 10am–4pm) does not include balls.

Bundle Renewal & Credit Options

New Member & Renewal Member 

  • Option One: If a player is unable to complete the program within the 12-week period, they will still receive credit for the remaining lessons, a credit of €30 will be awarded for each session left, whether it’s a 60-minute or a 90-minute session. It is crucial to make the most of the allocated 12 weeks and utilise your lessons within this timeframe. This policy is also applicable to players who are renewing their participation in the program.

  • Option Two: You can sign up for another 12 weeks and regain all access that was given during the initial 12 weeks. This also means that you will keep your remaining lessons at the initial value plus the 4 lessons from the new package over the next 12 weeks. This will revert to option one if the initial and new lessons are not taken in the next 12 week bundle period.

Renewal Policies

  • After 6 months: A returning player must complete another program with two assessments (€150).

  • Within 12 weeks: Players renewing have a 3-week grace period before starting lessons but must begin within 4 weeks of sign-up.

Disputes

We will work to resolve disputes quickly and fairly.

For questions or clarification, please contact us:  info@bundlereloadgolf.com